Krikyo takes your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve to know — clearly and plainly — how your data is handled on the Krikyo platform.
Your privacy matters to Krikyo. This Privacy Policy applies to all personal data collected through the Krikyo website at krikyo.org, the Krikyo mobile application, and any related services. By using the Krikyo platform, you confirm that you have read and understood this policy. If you have questions, contact us at [email protected] at any time.
Krikyo ("we", "us", "our") is committed to protecting the personal data of everyone who uses our platform. This Privacy Policy sets out how Krikyo collects, uses, stores, and protects your personal information when you register an account, make a deposit, play games, or interact with any part of the Krikyo platform.
We understand that privacy is important to our players in Bangladesh. When you share your personal information with Krikyo, you're trusting us to handle it responsibly. That trust is something we take seriously. This policy is written in plain language because we want you to actually understand it — not just scroll past it.
This Privacy Policy should be read alongside our Terms and Conditions. Together, these two documents govern your relationship with Krikyo. If anything in this policy is unclear, please contact our support team before using the platform.
Short version: Krikyo collects only the data we need to run the platform, process your payments, and keep your account secure. We don't sell your data. We don't share it with advertisers. We protect it with industry-standard security measures.
Krikyo collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and in some cases from third-party verification services. Here is a clear breakdown of what we collect and why:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration and identity verification |
| Contact Data | Mobile number, email address | Account registration |
| Financial Data | bKash/Nagad/Rocket account reference, transaction history | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, session duration, bet history, login times | Automatically during gameplay |
| Verification Data | Government-issued ID copy, proof of address | KYC verification process |
| Communications Data | Support chat logs, email correspondence | When you contact Krikyo support |
Krikyo does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or regulation. We do not store your full payment credentials — payment transactions are processed through your chosen local payment provider.
Krikyo uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes that are unrelated to the Krikyo platform.
Marketing communications: Krikyo will only send you promotional emails or SMS messages if you have opted in during registration or through your account settings. You can opt out at any time by updating your communication preferences in your account or by contacting [email protected].
Krikyo processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
Krikyo does not sell your personal data to third parties. We do not share your data with advertisers or data brokers. Your personal information is shared only in the following limited circumstances:
We don't sell your data — ever. Krikyo's business model is built on providing a great gaming experience, not on monetising your personal information. Your data is used to run your account and keep the platform secure, nothing more.
Krikyo retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods we apply are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and regulatory compliance |
| Transaction records | 5 years after transaction date | Financial record-keeping obligations |
| KYC verification documents | 5 years after account closure | Regulatory requirement |
| Support communications | 3 years after last interaction | Dispute resolution and quality assurance |
| Technical and usage data | 2 years from collection | Platform security and analytics |
| Marketing consent records | Until consent is withdrawn | Proof of consent |
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you personally. If you request account closure, we will begin the deletion process for data that is not subject to a mandatory retention requirement.
Krikyo uses a combination of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Security is not an afterthought at Krikyo — it is built into how the platform operates at every level.
Your responsibility: While Krikyo takes every reasonable step to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your Krikyo account, enable 2FA, and never share your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately.
Krikyo uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the platform so we can improve it. Here is a plain-language explanation of the cookies we use:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Krikyo platform. Krikyo does not use third-party advertising cookies or share cookie data with advertisers.
No ad tracking: Krikyo does not use advertising networks or retargeting cookies. We don't track you across other websites. Our cookies exist solely to make the Krikyo platform work better for you.
You have meaningful rights over your personal data held by Krikyo. We take these rights seriously and will respond to all valid requests promptly. Here is what you can ask us to do:
Request a copy of all personal data Krikyo holds about you. We will provide this within 30 days of your request.
Ask us to correct any inaccurate or incomplete personal data we hold about you. You can update most information directly in your account settings.
Request deletion of your personal data where we no longer have a legal basis to retain it. Note that some data must be kept for regulatory compliance.
Ask Krikyo to limit how we use your data in certain circumstances — for example, while a dispute about accuracy is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to Krikyo processing your data on the basis of legitimate interests, including for direct marketing purposes. We will stop processing unless we have compelling grounds to continue.
To exercise any of these rights, contact Krikyo at [email protected] with the subject line "Privacy Rights Request". We will verify your identity before processing your request and respond within 30 days. There is no charge for exercising your privacy rights.
The Krikyo platform is strictly for adults aged 18 and over. Krikyo does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and you believe that a minor has registered an account on Krikyo or provided us with personal data, please contact us immediately at [email protected].
Upon receiving a verified report that a minor has accessed the platform, Krikyo will immediately suspend the account, delete the associated personal data to the extent permitted by law, and refund any deposits made. Krikyo takes underage access extremely seriously and cooperates fully with parents, guardians, and authorities in addressing any such cases.
18+ only. If you are under 18, you must not use the Krikyo platform or provide us with any personal data. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.
Krikyo may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to the platform. When we make material changes to this policy, we will notify registered players by email and display a prominent notice on the Krikyo platform.
The date of the most recent update is shown at the top of this page. We recommend reviewing this Privacy Policy periodically. The current version is always available at krikyo.org/privacy-policy. Your continued use of the Krikyo platform after any update to this policy constitutes your acceptance of the revised terms.
If you disagree with any changes to this Privacy Policy, you have the right to close your account and request deletion of your personal data, subject to our mandatory retention obligations.
If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have a concern about how Krikyo has handled your personal data, please get in touch with our team. We aim to respond to all privacy-related enquiries within 5 business days.
For related policies, please visit our Terms and Conditions and Responsible Gaming pages. For answers to common questions, visit our FAQ page.
Privacy at Krikyo isn't just a legal checkbox. These are the real, practical commitments we make to every player on the platform.
Every piece of data you send to Krikyo — from your login credentials to your payment details — is protected by SSL/TLS encryption. Your information travels securely between your device and our servers, every single time.
Krikyo does not sell, rent, or trade your personal data to any third party. Your information is used exclusively to operate your account and keep the platform secure. No advertisers. No data brokers. No exceptions.
Krikyo collects only the data we genuinely need to run your account, process your payments, and meet our legal obligations. We don't collect data speculatively or "just in case". If we don't need it, we don't ask for it.
You have the right to access, correct, export, or delete your personal data at any time. Krikyo will process all valid privacy rights requests within 30 days. Your data belongs to you — we just look after it on your behalf.
When Krikyo updates this Privacy Policy in a meaningful way, we notify you by email and display a notice on the platform. We don't make significant changes quietly. You'll always know what's changed and why before it affects you.
Have a question about your data? Our support team is available 24/7 at [email protected]. Privacy rights requests are handled with priority and responded to within 5 business days. We make it easy to get answers.
Now that you know how Krikyo handles your personal data, create your free account and start playing. Deposit with bKash, Nagad, or Rocket. Enjoy over 50 games with full confidence that your information is in safe hands.
18+ only. Please gamble responsibly.